The Summer 2025 Trich-Free 7-Week Challenge™

Frequently Asked Questions

 

If you have additional questions that haven't been addressed below, please feel free to write to us at [email protected].

The program starts tomorrow, Thursday, June 19th, 2025 at 4:00 PM PST.

Pubic enrollment closes TONIGHT at midnight PST, Wednesday, June 18th.

Click here to reserve your seat while space remains.

 

1. How does the Program work? If I sign up, what happens next? How will I know what to do, and when to do it?

Within minutes of having completed your enrollment, you'll receive two separate emails confirming your Trich-Free 7-Week Challenge enrollment.

The first will be a receipt for your payment, and will contain a login link to the Trich-Free 7-Week Challenge Membership site.

(While you will indeed be able to log into your account as soon as you've enrolled, you'll not yet be able to view any detailed content, as your Membership and associated materials are not made available to you until the first day of the training, Thursday, June 19, 2025.)

The second email will feature a more detailed introduction to the Program itself - what you can expect when, and various logistical details. That email will also contain information about dates and times of our six group sessions together.

For our group meetings, we use a very popular video conferencing platform called Zoom. Shortly before each meeting, we'll be sending you a link by email that you can click on to enter our Zoom meeting room. We'll also be sending you a passcode for additional security.

You'll be able to log in on any device and/or platform, including Windows, Mac, Android or iOS.

Thus, you can use a computer to join us (at least a laptop is recommended), or if necessary, you can use a tablet or a smartphone.

We do think you'll enjoy the experience more fully by using a larger screen, such as that on a standalone computer (e.g. an iMac) or at the very least, a laptop.

 

2. Is there an age requirement to be able to join the Trich-Free 7-Week Challenge™?

There is no hard and fast age requirement. However, we have found that teens age 13-14 and up have often developed the interpersonal communication skills that can be helpful in a group learning experience.  

If your child in younger than that, he or she may still be able to join us as long as you feel he or she has the ability and is willing to join in group discussions. Please contact us by email at [email protected], or by telephone at (833) TRICH-FREE if you wish to discuss your child's individual case.

 

3. You’ve said that the TF7WC is designed and intended specifically for teens and adults. In your video, you showed lots of testimonials from kids and younger teens. What gives?

That's a great question.  

Honestly, it's because a good 75-80% of our clientele are kids and younger teens. And that's not because of any decisions we made. After all these years, Glei and I have a theory as to why such a large percentage of our clientele are younger.

The truth is, parents are generally more likely to do things - and take risks - for their kids than they would be, even for themselves.

If you're a parent, you understand that. You'll take certain risks (such as financial risks) on things that might work for your child, because even the chance that it MIGHT work is worth the risk to you.

Things tend to be different when it comes to adults doing things for themselves. We actually did a Youtube video about this very topic some time ago. You can find it here.

Unfortunately, for adults, a lot of the time they've just been stuck in this pattern for so long, they've come to accept it. Another way of saying this is, they've just kind of given up hope.

And they might even happen upon our website, or hear about us from someone who's done our Program, and they might even have an inkling that this really does look quite different from anything they've tried before...

But the truth is, by this time, adults have often given up on themselves. It's not even US they don't have faith in - it's themselves. They don't think they can do it.  

They're jaded.

Adults often feel as though all their earlier failures mean they are failures, at least when its comes to dealing with their trichotillomania.

And thus, they're typically not willing to make the same kinds of investments in themselves - especially when finances are especially tight - as they might be willing to make in their child.

We think this is why we see so many more kids and teens than we do adults.

It's not because our program only works for younger kids and teens. It works for everybody, no matter HOW long you've been pulling, or how many other things you've tried in the past to beat your trichotillomania without success.

In fact, quite a few of the testimonials that appear in our Trich-Free 7-Week Challenge™ introductory video were indeed from adults, and some from older teens.

There was Abigail, Annalise, Brianna (our very first client way back when, who was 15 when we started with her).

There was Brittany, there was Debra the medical doctor, Dylan the young man who was 17 when we started with him... Jennifer from the Bay Area here in California who was 35 when we worked with her.

And of course, Heather - How could we ever forget about Heather? (We haven't, of course ;-)

And many more adult case studies appear on the SECOND video that appears toward the bottom of the Trich-Free 7-Week Challenge™ information page (because we simply didn't have room for all of them in the FIRST video!).

Anyway, bottom line is, there actually WERE quite a few mid- and older teens, as well as adult success stories and case studies featured in our informational videos.

 

4. In your videos, lots of those testimonials were written by people who were fairly new in their recovery. Why is that? And do you have any testimonials from people that have been pull-free for longer than that?

Great point.

Because we see a preponderance of emails that are written to us by folks who are quite new in their recovery (versus those who may have remained clear for some number of years), that doesn't necessarily mean our work doesn't last.

It only means that earlier on, when the change is newest, and thus when things tend to feel most exciting for our client - that's when they tend to be the most expressive about what's happening to them.

You can imagine that someone who's been clear of their trichotillomania for, say, five years, probably isn't really thinking about us, or for that matter, even their trichotillomania anymore.  Thus, we'd be much less likely to be receiving email from those folks these many years later than we would from clients who are more recently recovered.

 

5. I'm worried that this won't work, and that I will have wasted what feels like a lot of money for nothing. It's even worse because I've always felt guilty about spending money on treatments for myself.

You'd better believe we've heard this before.

And we totally get it... You've tried a lot of other things before, and you've been disappointed time and time again. And now you've become gun-shy about risking yet more money.

It might be helpful to consider two things.

First, you've tried a lot of other things, and granted, they didn't work.

But the thing is, you haven't tried THIS.

You haven't tried our program yet. And neither had any of the other fine folks who eventually made their way to us to get our help.

And that was the difference for them.

Consider that any time you try something new, no matter what it is - there is always the possibility of getting a different result.

In fact, if you think about it, trying something new is the ONLY way to get a different result. Right?

Contrast that with the decision to hold back and not take a chance, just because all the other stuff you've tried in the past didn't work for you.

That's letting your fear control you, instead of YOU controlling your fear.

Many years ago, a mentor of mine told me something I've never forgotten - and that is:

"Decisions made out of fear are almost always going to be the wrong decisions."

And I see the truth in that.

Don't you?

As I look back on my own life, and recall the decisions I personally have made that were based on the fear of something going wrong, instead of the possibility of something going RIGHT, it turns out my mentor was, by and large, correct.

Whatever you choose to do between now and the close of enrollment with regard to this golden opportunity - always remember that choices made out of possibility, rather than fear, are virtually always going to lead to results that you're far happier with later on. 

 

6. Do you offer a payment plan?

Certainly!  Along with our standard single-payment option of $2900 USD, we also offer 6-month payment plan at $529/month, and even a 12-month plan calling for as little as just $290/month. 

If this still feels unmanageable for you, please do not let money be the reason you delay your work with us.  Please contact us and we'll be happy to review your individual case to see how we may be able to help.  Feel free to pop us an email to [email protected], and we'll get back to you ASAP.

 

7. Do you offer a money-back guarantee?

In short, as much as we'd like to, we cannot offer a money-back guarantee on the Trich-Free 7-Week Challenge™ Group Coaching Program.

The reason we cannot offer a money-back guarantee is quite simply because we don't think it's a good idea to take full responsibility for a change that, frankly, only you can make.

Please understand that in any helping relationship - whether it's coaching such as we provide, or if it's your doctor, your dentist, your lawyer or your kid's teacher in school - a helping relationship is by nature a "do with", not a "do to".  Our relationship is a dance, it'a partnership, not a solo venture.

The success of our mutually agreed-upon goals requires a full and complete commitment on the part of both of us. Neither of us alone could "cause", "force", or "compel" you to make this change. We need each other, and thus we each bear equal responsibility for the outcome you're hoping to achieve.

This is why we are unable to offer a money-back guarantee. We are unwilling to guarantee a result that only you can create.

Neither, by the way, would we want to take credit the success you're likely to create! That credit would go to you, because you did what it took to make the change you want.

Simple, right? :-)

 

8. What if I want or need additional help afterwards?

Of course, we'll always be available to work with you after the conclusion of your Trich-Free 7-Week Challenge™ Program.

Additional help is available to you in several different ways.

All enrollees in our upcoming Trich-Free 7-Week Challenge™ will be entitled to an exclusive TF7WC Members-Only special discount off our normal (a-la-carte) hourly coaching rates. This amounts to approximately a 40% discount - not bad, if you choose to avail yourself of the opportunity.

All Members of our upcoming Trich-Free 7-Week Challenge™ will be invited to partake of optional additional monthly followup, support and Q & A sessions with myself and Glei.

For an additional fee, not only will you be permitted ongoing access to a Private Facebook Group comprised of TRS Program Gradulates, you'll also be invited to attend a 90-minute Live Question And Answer session each and every month with me and Glei, again via the same meeting platform, Zoom.

This will give you lots of opportunity for extended support, both by Glei and myself, and by way of your Private Facebook Community Support Group comprised of your fellow TRS Program Graduates.

 

Contact Us

If you have any questions we haven't addressed here, please feel free to contact us:

• By email: [email protected]
• By visiting our website: https://www.Trich-Free.com
• By phone: Toll-Free, (833) TRICH-FREE / (833) 874-2437